FAQ's

Q: What types of products does Apex Treasures offer? A: We offer a wide range of beauty and lifestyle products, including skincare, makeup, clothing, and accessories. All our products are carefully selected based on the latest TikTok trends. Q: How can I stay updated on the latest trends and products at Apex Treasures? A: You can sign up for our newsletter to receive updates on new products, sales, and promotions. You can also follow us on social media for the latest trends and product releases. Q: How long does it take for my order to ship? A: We aim to ship orders within 1-2 business days of receipt. Delivery times may vary depending on your location. Q: What is your return policy? A: We accept returns for items that are unused and in their original packaging within 14 days of receipt. Please contact our customer service team for assistance with returns. Q: How can I track my order? A: You can track your order by logging into your account and viewing your order history. You will also receive a tracking number via email when your order ships. Q: How can I contact customer service? A: You can contact our customer service team via email or through our website's contact form. We will respond to your inquiry as soon as possible. Q: What payment methods do you accept? A: We accept major credit cards, PayPal, and other popular online payment methods. Q: Do you offer international shipping? A: Yes, we offer international shipping to select countries. Additional shipping fees may apply. Q: Are your products authentic and original? A: Yes, all our products are 100% authentic and original. We do not sell counterfeit or imitation products. Q: Do you offer a loyalty program or discounts? A: Yes, we offer a loyalty program for our regular customers, and also we run different discounts and offers time to time. Keep an eye on our website or sign up for our newsletter to stay updated on the latest promotions.